Hardware as a Service (HaaS)

Modern Technology. Predictable Costs. Zero Headaches.

Built for Business Owners Who Value:

✅ Predictable budgets
✅ High uptime and security
✅ Flexibility to scale fast
✅ Zero capital surprises
✅ Long-term stability with one trusted provider

Your Technology, Simplified

You already trust Computerman to manage your IT.

Now, trust us to manage the hardware too — no surprises, no stress, and no outdated equipment.

“With HaaS, you don’t buy computers — you buy productivity, predictability, and peace of mind.”

Take the Next Step

Equip your team with secure, scalable, always-current technology — without paying thousands upfront.

Predictable. Secure. Scalable.
That’s the Computerman way.

Why You’re Here

You’ve probably reached the point where replacing computers feels like throwing money at a black hole.
You buy new devices every few years, they start slowing down, warranties expire, and before long — it’s time to spend thousands all over again.

What if your technology never aged, your team never stopped working, and your IT costs never surprised you?

That’s what Hardware as a Service (HaaS) delivers.

What Is Hardware as a Service?

HaaS is a complete hardware subscription for your business.

You get enterprise-grade computers, cloud desktops, security keys, and monitors — fully configured and managed by Computerman — for a simple monthly fee.

  • It’s not leasing.
  • It’s not renting.
  • It’s a smarter way to own performance without owning the problems.

Included with Every HaaS Workstation

Windows 365 Cloud PC

your personal desktop hosted in Microsoft’s cloud

Windows 365 Link

fast, secure, and managed remotely

Lenovo monitors

two, high definition, business grade monitors.

Logitech keyboard and mouse

slim & stylish, high quality, wireless

YubiKey

for passwordless login and multi-factor authentication

Free deployment and configuration

Why Businesses Are Moving to HaaS

1. Keep Your Cash Flow for Growth — Not Gear

Buying computers outright drains capital and locks you into hardware that depreciates the moment it’s unboxed.

HaaS turns that pain into a predictable operating expense — freeing your cash for staff, marketing, or growth.

“Why buy depreciating tech when you can subscribe to reliability?”

2. Instant Setup, No Hidden Fees

Traditional deployments take hours of technician time — billed separately.

With HaaS, your Cloud PCs are deployed automatically via policy and ready to use from day one.

Add new staff? Their devices arrive preconfigured.
Replace a unit? It’s plug-and-play.

Setup is free. Downtime is gone. Productivity never stops.

3. No More Refresh Cycles or Obsolete Hardware

Unlike traditional desktops, your HaaS devices are not tied to hardware performance or aging parts.

Your compute power runs in the cloud — meaning your systems stay fast, updated, and supported indefinitely.

  • No end-of-life replacement projects
  • No warranty expirations
  • No parts shortages or downtime

At the end of your 3-year term, you can upgrade to newer hardware or continue your plan — either way, you’re fully covered.

“Your technology never gets old — because it never stands still.”

4. Security That Works Everywhere

Every HaaS device comes with enterprise-grade security built in:

  • Passwordless access with YubiKey
  • Microsoft 365 Cloud PC with secure authentication
  • No local data — nothing to lose or steal
  • Continuous patching and monitoring under your Managed IT Service

    Even if a device is lost or stolen, your data remains safe in Microsoft’s cloud.

5. Work From Anywhere, Seamlessly

Because your desktop lives in the cloud, you’re not tied to one computer or one location.

Your employees can log in securely from any device — office, home, or travel — and continue working as if nothing changed.

If hardware fails, just grab another device and log in — everything is there.

“Work follows you — not your PC.”

6. Fully Supported by Computerman

This isn’t a box-drop solution.

Every HaaS environment is fully managed under your Computerman Managed IT Service Agreement, which includes:

  • Ongoing helpdesk and device support
  • Patching and updates
  • Security monitoring
  • Vendor management
  • Monthly reporting

One provider. One fixed cost. Complete peace of mind.

Traditional IT
Hardware as a Service
When Hardware Fails
😰
Business stops. Wait days for repairs. Lose data. Lose customers.
Instant replacement. Zero downtime. Business never stops.
Adding New Employees
🐌
Plan weeks ahead. Order hardware. Wait for delivery. Manual setup.
Hire today, working tomorrow. Instant provisioning via policy.
Data Security
🎯
You're at risk. Local hardware. Local data. No redundancy.
🛡️
Enterprise-grade security. Microsoft's data centers. YubiKey protection.
Lifecycle
Hardware expires, parts become difficult to source. Hardware requires refresh.
🎯
Unlimited lifecycle. The desktop pc never ages.
Remote Work
🏢
Office-dependent. VPN complications. Security compromises.
🌍
Work securely from anywhere. Any device. Full productivity.
Downtime is bad for Business
Every IT problem with your hardware steals time from growth.
IT that just works
Focus 100% on what makes you money. IT becomes invisible infrastructure that just works.

Frequently Asked Questions

Why pay monthly when I could buy the hardware?

Because ownership comes with risk. With HaaS, you eliminate refresh cycles, avoid capital outlay, and stay covered for as long as you remain a client.

What happens after the 3-year term?

You can upgrade to new hardware or continue your existing plan. If you keep paying, you stay fully supported — with replacements included for any hardware faults.

What if a device fails?

We replace it immediately — no downtime, no surprise costs.

Is it secure if everything is in the cloud?

Absolutely. Your Cloud PCs run in Microsoft’s enterprise-grade cloud, protected by encryption, authentication, and redundancy. No sensitive data ever lives on the device.

What if our internet goes down?

Reconnect via 4G/5G or hotspot — your desktop remains live in the cloud. Unlike a local PC, your work doesn’t disappear when hardware fails.

Is HaaS the same as leasing?

No. Leasing gives you hardware with no management or security.
HaaS gives you a fully managed, cloud-connected environment — deployment, warranty, and replacements included.

Our Clients’ Success Stories

Hemingway’s switched providers about 18 months ago from ISW to Computerman. This has realised significant cost savings and much better customer service. Our commercial contract with Computerman is a fixed price arrangement where all service costs are included in the base price – this avoid hidden costs and has seen our IT costs reduce by 40%. The other big improvement is the timeliness of technical support – Will or his team members turn arrange tickets raised in much less than the agreed SLA. Overall, I could not recommend Computerman any higher.
Craig Parsell
Hemingways Brewery
Computerman IT has been one of the best investment’s PhyxMe Physiotherapy & Rehabilitation has made in our business. Computerman IT’s knowledge, responsiveness and calm attitude when it comes IT issues are of the highest standards. PhyxMe’s internet, email system and Wi Fi network has been, dare I say it, flawlessly upgraded and 100% “phyx’d”. They work around the clock and no issue is too big or small. PhyxMe would recommend Computerman IT Services without any hesitations.
Megan Thomas
Phyxme Physiotherapy

Ready to join them?

Serving the Cairns region and beyond for over 20 years

As a leading Business IT service, we specialise in comprehensive IT support, including hardware, data recovery, network configuration and optimisation, cybersecurity solutions, and more.

We’re proudly headquartered in Cairns, working with clients in Brisbane, Sydney, Melbourne, and various locations throughout regional Australia.

Schedule Appointment

Please provide the details below and we can organise a IT Support Specialist to solve your issues. You can come to us, we can come to you or we can assist you remotely over the internet.


Please note that we will contact you to organise a mutually convenient time for service.