IT Support

Improving the efficiency of your systems

Serving businesses in Cairns and Australia-wide.

IT Support Specialists

We specialise in providing tailored IT solutions for businesses. We focus on Cloud Services and migrating businesses to the cloud, ensuring your IT systems are up to date and optimised.

Business Tech Support

We manage your IT needs so you can focus on your business. We simplify your work environment and keep your systems running smoothly.

Embrace the Cloud

Many Queensland businesses can benefit from upgrading their IT systems or migrating to the cloud. Contact us for a consultation to get personalised recommendations on how this can benefit you.

IT Consulting

IT Infrastructure

Network Configuration & Management

IT Projects

IT Security

Backup & Disaster Recovery

Complete Managed IT Services

Advice & Sales

Coder using computer

Local IT Support for Cairns and Beyond

We believe IT support should simplify your operations, not complicate them. For over 20 years, our local team has provided swift, tailored support to help businesses in Cairns and across Australia thrive.

Managed IT Services

If IT issues are slowing your business down, our full-service Managed IT offers proactive support to keep you running smoothly. We’ll create a custom plan to fit your needs.

Business Network & Phone

Reliable networks are key to seamless operations. We optimise your communication and connectivity, ensuring your network is fast, secure, and supports all your business needs.

Microsoft 365

Microsoft 365 transforms how you work, offering flexibility, security, and productivity. It’s the perfect cloud solution for businesses looking to collaborate effortlessly. Let us help you make the switch.

Not sure where to start?

Do you have targets to achieve but aren’t sure how to leverage technology to achieve them? We have the experience to put you on the right path.

Common Issues

Some of the common issues we can assist you with.

Troubleshooting

Experiencing issues with your business IT systems?

Get one of our experienced technicians on-site or remotely to provide effective IT troubleshooting and a speedy resolution for both PC and Mac systems in your business environment.

Security & Cyber Defence

Worried about cybersecurity threats?

If your business is facing a cyber attack or other malicious activity, our team can rapidly respond to secure your systems and protect your data from future threats.

Hardware Upgrades

Need to upgrade your office hardware?

We can help keep your business running smoothly with timely hardware upgrades. From replacing outdated machines to scaling up with new devices, we’ll ensure your technology keeps pace with your growth.

Printer & Scanner Setup

Setting up office printers and scanners?

We take the hassle out of configuring networked printers and scanners for your office. Our team will ensure all devices are correctly set up, optimised for your business needs, and ready for full functionality, including scan-to-email and other advanced features.

Email Configuration

Need professional email setup and configuration?

We’ll help you configure business email accounts, including setting up signatures, filters, and integration with Microsoft Outlook. Ensure your team’s communication is optimised and professional.

Business Networking

Is your network infrastructure holding you back?

We specialise in setting up and optimising business networks to ensure reliable connectivity and secure access to resources. Let us help you with the hardware and configuration necessary to keep your business running smoothly.

Business IT Consulting

Uncertain about the right IT solutions for your business?

Our consulting services can guide you in selecting the best hardware and software to meet your specific business needs. We’ll provide the answers and advice you need to make informed decisions.

Setup & Migrations

Need to upgrade your business IT systems?

Our team will assist in the seamless migration of your business data and applications to new systems, ensuring minimal disruption and a smooth transition to more advanced technologies.

Backup Solutions

Concerned about losing valuable business data?

We offer tailored backup solutions that suit your business needs. From simple backups to complex, flexible systems, we ensure your data is secure and easily recoverable in case of any disruptions.

NBN Support for Businesses

Frustrated with offshore call centres?

Whether it’s setting up a new NBN connection or troubleshooting your existing one, we ensure your business stays connected without the hassle of dealing with offshore call centres.

Frequently Asked Questions

What types of IT support services do you offer?

We offer a wide range of IT setup and support services, including comprehensive network solutions to support all your business’ laptops, desktops, and mobile devices. We also provide advice and implementation for business IT needs, such as office setup and expansion.

Do you only work with businesses in Cairns?

We work with clients Australia-wide, so if you’re based in Brisbane, Sydney, Melbourne, or in the middle of the Simpson Desert, we can help you with your tech and IT solutions.

Do you provide both on-site and remote IT support services?

Yes, our computer support services are available both on-site and remotely across Cairns and beyond. Whether you need immediate on-site assistance or remote technical support, we’ve got you covered.

Can you assist with setting up cloud-based services or NBN connections for businesses?

Absolutely. We specialise in setting up various internet and cloud-based solutions for offices, including NBN connections, business email servers, and cloud-based file sharing systems. Contact our team for a free consultation.

What sets your IT support services apart from others in Cairns?

Our company has over 20 years of experience providing comprehensive IT support services in Cairns. We pride ourselves on being locally owned and operated, focusing on tailored solutions, and prioritising client needs to ensure optimal IT functionality.

How can I book your IT support services?

Schedule a Discovery Call to get started. We’ll assess your business needs and provide a tailored plan to ensure you reach your goals smoothly, without any unexpected hurdles.

Have any other questions?

Our Clients’ Success Stories

Hemingway’s switched providers about 18 months ago from ISW to Computerman. This has realised significant cost savings and much better customer service. Our commercial contract with Computerman is a fixed price arrangement where all service costs are included in the base price – this avoid hidden costs and has seen our IT costs reduce by 40%. The other big improvement is the timeliness of technical support – Will or his team members turn arrange tickets raised in much less than the agreed SLA. Overall, I could not recommend Computerman any higher.
Craig Parsell
Hemingways Brewery
Computerman IT has been one of the best investment’s PhyxMe Physiotherapy & Rehabilitation has made in our business. Computerman IT’s knowledge, responsiveness and calm attitude when it comes IT issues are of the highest standards. PhyxMe’s internet, email system and Wi Fi network has been, dare I say it, flawlessly upgraded and 100% “phyx’d”. They work around the clock and no issue is too big or small. PhyxMe would recommend Computerman IT Services without any hesitations.
Megan Thomas
Phyxme Physiotherapy

Ready to join them?

Serving the Cairns region and beyond for over 20 years

As a leading Business IT service, we specialise in comprehensive IT support, including hardware, data recovery, network configuration and optimisation, cybersecurity solutions, and more.

We’re proudly headquartered in Cairns, working with clients in Brisbane, Sydney, Melbourne, and various locations throughout regional Australia.

Schedule Appointment

Please provide the details below and we can organise a IT Support Specialist to solve your issues. You can come to us, we can come to you or we can assist you remotely over the internet.


Please note that we will contact you to organise a mutually convenient time for service.