What’s included in our Trinity package:
Support
- Microsoft & 3rd Party App Updates
- Support Portal
- Network Infrastructure Management
- 24x7x365 Infrastructure Monitoring
- IT Documentation
- Unlimited Remote Support (2)
- Onsite Support 3.5 Hrs. Monthly (Pay for more)
- Vendor Management Billable
- Devices Covered (Per User): 1 Workstation + 1 Mobile (can pay for more)
Security
- Managed Next-Gen Firewall (3)
- Application Control
- Endpoint Protection & Response (EDR)
- Password Documentation System
- Managed Microsoft 365 Backup
- Privileged Access Management (PAM) for Windows
- PAM for Microsoft 365
- DNS Filtering
- Dark Web Monitoring
- AI Mail Filter
- Simulated Phishing Attack (Quarterly)
- Cyber Security Awareness Training
- IT Policy compliance (e.g. fair usage, password)
- Vulnerability Scan (COSTS $1,495)
- Cyber.gov Essential 8 Compliance
- Managed Cloud Print
- Dedicated Security Operations Team
- Password Manager (LastPass)
Extra
- Multi-Factor Auth for Windows Login
- Cloud Data Malware Scanning
- Email Archiving
- E-Learning Courses
Scale
- Monthly Executive Report
- Technology Procurement Management
- Asset & Inventory Management Report
- IT Budget Preparation
- Technology Business Review
- Guaranteed Response Times SLA
- Monthly Human Backup & BDR Testing ( 1 )
- Web Domain Management & Registration: 1 Domain (CAN PAY FOR Up to 5 Domains)
Site
$250 per site
- Next Generation Firewall (Hardware & Licensing) ( 3 )
- Network Management System (Firewall, Switch, Access Points)
- Printer Management & Deployment
- IoT Device Management
- Network Appliance
Cloud
$150 per tenant
- Microsoft 365 Administration
- 3CX Administration
Additional
- Workstation (for users with additional devices) $40
- Mobile Device (for field workers with mobile only devices) $56
- Server (for physical server infrastructure) $200
- Virtual Server (for virtual server infrastructure) $150
- Cloud-Only User $90 per month (recommended for external contractors)
* Simulated Mock BCDR Tests are only eligible for clients who have engaged our BCDR service through Datto.
- Human Backup testing is performed on our M365 Backup Plans & approved backups services.
- You can send in as many service requests as you like for any of the items in our Inclusion List during business hours (which will be listed in our Managed service agreement).
- Depending on your business size or network needs, we may need to implement more advanced network equipment and licensing at an additional cost. We will discuss this with you during onboarding if this is required.
