News & Updates

4 common IT issues and how to solve them

In 2021, we’re relying on our computers more than ever before, for work, business and leisure, however, all of us are aware of just how frustrating IT issues can be. From virus prevention to website glitches and problems connecting to the internet, let’s take a look at four of the most common IT issues and how to solve them.

My computer has a virus

If your computer has been attacked by a virus, it’s understandable to worry, however, it’s essential that you take it to an experienced IT professional for virus removal in Cairns, rather than trying to handle it yourself. Some viruses may ask you for payment, lock you out or try and steal data, so it’s important to get expert help as soon as possible and ask your IT support to install antivirus software so it doesn’t happen again.

My USB port isn’t working

If you need to access a file on a USB device or use it for a mouse or external hard drive, it can be a huge issue when the port doesn’t work. Check the issue isn’t with the device by using it on another computer, but if it is an issue with the USB port, restart the computer. If that doesn’t work, call an expert!

My computer won’t connect to WiFi

This is a common IT issue, and there are a number of reasons why you might struggle to connect. Move your computer closer to the router so there is less interference and see what other devices are also connected. If you continue to experience connection issues, it might be worth contacting your provider.

My work computer won’t switch on

So many of us need to use a computer for work, if you’re hit with a blue screen, spinning wheel or your laptop won’t even start, it can seriously affect your day. Make sure your computer is fully charged, or plugged in, try and restart it or call your IT services provider. If you’re a business owner, it’s essential that you have reliable IT support services Cairns-wide so if any of your team are experiencing computer issues, they can call and get targeted support.

Call us today

If your IT system isn’t meeting your needs or you’re suffering from ongoing IT issues, just call 07 4036 1320. Our experienced team can install, upgrade and secure your system, with ongoing support and technical expertise.